Do you work remotely or on-site?

Both. We choose the approach that solves your problem best.

• Remote support works well for most software, email, Microsoft 365 and account issues. It's usually the quickest option because nobody has to travel.
• On-site support makes sense for hardware, network and Wi-Fi work, new equipment setups, or anything that needs hands on the device.

In Southwest Florida (Lehigh Acres, Fort Myers, Cape Coral and nearby), on-site visits are part of our normal work. In Miami, Homestead and other South Florida cities, we work remotely whenever possible and come on-site when the job warrants it.

We only connect to your computer remotely when you have asked us for help. We'll always tell you which approach we recommend before we start.