Your Wi-Fi is the front door to every computer, printer and file in your office. A few settings on your router make a big difference in keeping strangers out.
In your router's wireless settings, the security mode should be WPA3, WPA2/WPA3 (mixed) or at least WPA2-AES. Avoid WEP, WPA (without the 2 or 3) and TKIP; they are outdated and easy to break. Never leave the network "Open."
The admin password lets someone change every setting on your router. It is different from the Wi-Fi password.
Many internet providers manage the router for you through an app. In that case, change the admin and Wi-Fi passwords in that app.
Choose a long passphrase, at least 12 to 16 characters, such as several unrelated words. Do not use the business name, address or phone number. Change it when an employee leaves or when you suspect it was shared too widely.
A guest network gives visitors internet access without access to your office computers, printers or shared files. Use it for:
Turn on guest isolation (sometimes called "AP isolation" or "client isolation") if your router offers it, and give the guest network its own password.
Keep the main Wi-Fi password for company computers only. Do not post it on the wall or print it on receipts. If visitors need internet, give them the guest password.
Firmware is the router's built-in software. Updates fix security holes.
WPS (Wi-Fi Protected Setup) lets devices join with a button or PIN. It is convenient but has known weaknesses. Turn it off in the wireless settings.
Changing Wi-Fi settings will disconnect devices, including printers and cameras, and each one will need the new password. Plan changes for a quiet time, and write down which devices need to be reconnected.
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