You have two easy options:
Either way, you'll receive a confirmation email with your ticket number. Keep that email. Replying to it is the easiest way to add more details later.
In your ticket, describe what's happening, which device or account is affected, and the best way to reach you. You can write in English or Spanish. We'll review your request and reply as soon as possible.
Open a ticket and a real person from our team will get back to you. You can also email [email protected].